click to toggle display case

General Information

Pricing
All prices in Canadian Dollars.
Prices subject to change without notice.
Please visit www.prestigeglass.com  for current pricing.

Single position Deep Etch / Laser Engraving / Sublimation included in all prices (unless indicated).

 

Spectra Imaging
Spectra Imaging (CMYK) is available instead of Deep Etching on most Flat Awards (Bases excluded).

Run Charge:  $12.00 (c) per Award
(Up to Max Etched sizes).

For larger size Spectra Imaging, please add $0.20 (c) per Sq In.

 

Prices without Etching
Use end column pricing. This excludes items that cannot be etched.

 

Artwork
Good quality black and white Camera Ready art is required. Photocopies, business cards, letterheads, coloured layouts etc will be subject to clean-up charges of $50.00 (c) per hour.

 

Computer Graphics
Our art department uses CorelDraw. Artwork may be sent on disk or via e-mail in the following formats: CorelDraw (.cdr), Adobe Illustrator (.ai or .eps), or High Resolution Tiff file (600 dpi or greater). Files must be readable on an IBM PC.

Email:  graphics@prestigeglass.com

Please include a laser printed hard copy of your artwork with the disk. All fonts must be converted to curves (paths, outlines).

 

Spectra Imaging™ Artwork
High resolution rastor or vector artwork is required. Rastor artwork can be sent as tiff, bitmap or jpeg and must be 300 dpi or greater.  Vector artwork is preferred for all logos and text. 

Photoshop files (.psd) should be sent with logos and text on separate layers. 
Solid coated PMS numbers are required for all logos to ensure the closest possible color match.  If PMS numbers are not available, a hard copy of the artwork is required in order for us to provide an accurate color match. 

 

Setup Charges


Deep Etch                      $80.00 (c)
Spectra Imaging          $100.00 (c)
Sublimation                   $80.00 (c)
Laser Engraving           $80.00 (c)

On orders for multiple items of different sizes, the setup charge on the additional items will be waived, as long as all items are produced at the same time.

Artwork on file - $40.00 (c).
This setup charge applies to existing artwork which is re-sized for a new item.

Repeat Orders - Nil
There is no Setup Charge for repeat orders of the same item, using identical artwork. However, for repeat orders of less than $100.00, a $20.00 (c) Run Charge will apply.

 


Text Changes

    Up to 4 Lines:   $6.00 (c) per Award
Over 4 Lines:    $10.00 (c) per Award

If Text Changes occur at a different location to the logo, 2nd Position Etching Charges (see below) apply, in addition to Text Change charges.

 

Second Position Etch

When a second position (second side) is etched, the following etching charges apply:

   (Sq Inch)        1-23      24-99      100+
1 - 10         $8.00      $7.00      $6.00  
11 - 20        $14.00   $12.50   $11.00
21 - 30        $20.00   $18.00   $16.00  3C

For sizes larger than 30 square inches, add $0.60 (c) per square inch

Setup charge of $40.00 (c) will be required for Second Position Etching.

 

Colorfill

Crystal - $10.00 (c) per colour per piece
Marble - Single colour included

Standard colours:

(8 Swatches here ….)

 

While standard colours usually suffice, occasionally specific PMS colours are required. Although we cannot guarantee an exact match, we are able to mix enamels to get as close as possible to your Pantone (PMS) colour.

The service charge Pantone colour matching is $20.00 (c) per colour. (Applies on repeat orders.)

 

Paper Proof
A Paper Proof will be faxed /emailed for approval prior to production. Production cannot begin without receipt of an accepted Paper Proof.

 

Pre-production Sample
If requested, a pre-production sample will be supplied. The sample item will be billed at regular prices, plus setup charges & shipping. $20.00 (c) run charge will apply.

 

Production Time
Normal production time of Catalogue Items is 4-5 working days from approval of artwork or sample (subject to Inventory availability). For orders requiring Colorfill, please add 1 day per Colour. Custom Orders will take longer, depending on the Quantity & Complexity

 

Rush Shipments
Shipments requested in less than 5 working days may be subject to an additional rush charge. Please contact Customer Service.

 

Minimum Quantities
Most items in our catalogue do not require any minimum quantity. However, some products have low minimums of 6, 12 or 24.
For orders less than minimum quantity, $20.00 (c) run charge will apply

 

Inserts
Cards, candy and gift enclosures can be inserted. Please contact our Customer Service department for details and quote.

 

Shipping
All shipments are FOB Elliot Lake, Ontario.
Orders are shipped prepaid, with shipping charges added to the invoice.

Air shipments must be confirmed in writing.

Collect or 3rd Party Shipments are subject to $8.00 (G) Handling Fee. Accurate “Bill To” information required to avoid Chargebacks.
Distributor responsible for all Chargebacks.
$15.00 (G) Fee will apply

 

Courier Shipments
To ensure safe delivery by parcel carriers (Purolator, UPS etc), additional packaging is required. $6.00 (G) per shipping carton will be added to the invoice.

 

Skid Shipments
Where economical, larger orders will be packed and shrinkwrapped on a skid for maximum protection. $20.00 (G) per skid will be added to the invoice.

 

Split Shipments
When an order is shipped to 2 or more destinations at the same time, a Split Shipment charge of $8.00 (G) per shipment will apply. Freight Charges not included. International Shipment charges (if applicable) will also apply.

 

Drop Shipments
Multiple identical shipments will be processed at the following discounted rates:

              Shipments   Price (G)
10-49          $3.00
50-99          $2.75
100+          $2.50

Courier Over-Packing Charge $6.00 (G) will apply. Freight Charges not included.

For discounted rates to apply, complete Drop Ship details must be supplied in Excel (.xls) format (Call Customer Service for template).

 

International Shipments
$25.00 (G) per shipment.
International Shipping Account to be provided. Any Chargebacks, Duties  or Taxes may be billed to the Distributor up to 90 days or more (Service Charge $15.00 (G) will apply)

 

Cancellations
All costs incurred prior to order cancellation will be charged.

 

Damages & Breakages
Each item will be carefully packed prior to shipment. However, due to the nature of the products, damage may still occur. All claims for damages must first be made with the carrier. Please notify our Customer Service department to arrange for replacements.

 

Sizes & Weights
All sizes, capacities, dimensions, etching sizes and weights shown in this catalogue are approximate.

 

Random Samples
Random samples will be billed at end column pricing. Credit (excluding freight costs) will be passed for all samples returned within 30 days. Please include a copy of your Invoice with returned samples.

 

Spec Samples
A Spec Sample of any item in our catalogue can be supplied. Please use regular pricing, setup charges and shipping. $20.00 (c) run charge per item will apply.

 

Payment Terms
30 days net, subject to credit approval.
Visa & MasterCard accepted at time of Invoice.

 

Returns
No return shipments will be accepted without prior approval. Blank Product approved for return will be subject to a 15% restocking fee.

 

Inventory Availability
While every effort is made to maintain all items in inventory, we cannot be held responsible if any item is unavailable.

 

Trademarks
All liability for the proper use of logos or trademarks rest with the customer. We assume no liability for trademark or copyright disputes. We reserve the right to photograph or show as samples, any item produced by us, without any liability as to trademark or artwork rights. All logos shown in this catalogue are for display purposes only. No endorsement of products should be implied.

 

Guarantee
Defects in materials and workmanship will be corrected without charge.

However, please be aware that even in the finest crystal, minor variations in clarity can occur. Occasional air bubbles, chill marks or flow lines are inevitable. Such minor variations are not considered defects.